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Apple acknowledges discolored MacBooks

updated 03:55 pm EDT, Wed July 26, 2006

Discolored MacBook repair

Following the discovery of a strange discoloration in its MacBook line after the company introduced the notebook earlier this year, Apple has instructed retailers to replace MacBooks if they meet certain requirements. The serial number of the computer must fall between 4H617XXXXXXXX to 4H627XXXXXXXX, and proper cleaning measures must be taken to ensure the discoloration is not a stain. The noted discoloration caused certain white MacBook cases to turn shades of orange, but according to a report from AppleInsider, Apple will replace the top portion of the case, including palmrest area and display bezel. The replacement program is available in all areas with affected computers, and those with damaged computers have been instructed to contact AppleCare support representatives by phone or at a local Apple retail store. [Photos courtesy of AppleInsider]

Apple yesterday also instructed 15-inch MacBook Pro owners to contact AppleCare if they experience a high-pitched buzzing sound, which was noted in numerous posts on the company's own support forums.





by MacNN Staff

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Comments

  1. hayesk

    Joined: Dec 1969

    0

    Hesitating?

    Apple did not "hesitate." As if Apple (or any other company) is going to fall over themselves apologizing for something that they don't know how it happened, or if it is widespread.

    A few pics on a web site is not enough. The Internet has the wonderful ability of bringing a large voice to a small number of people, but that is a double-edged sword.

    Apple researched the issue, found out the problem, and are now ready to act on it. This is how I would expect them to handle it.

  1. mmmdoughnuts

    Joined: Dec 1969

    0

    What the h3ll?

    I am assuming Hayesk was responding to another post. Where did it go? Who was it? Why is it gone? MacNN has been really excessive in exercising their "editing" rights. If MacNN proports to be a news site, then they should behaive like one by not propagandizing/opressing thier readership. More people should express thier dissatisfaction...

  1. hayesk

    Joined: Dec 1969

    0

    Post is there.

    My post is there, although the text I was referring to in the article is gone. I guess the author or editors agreed with me. ;-)

  1. mmmdoughnuts

    Joined: Dec 1969

    0

    But this article has

    registered 4 comments as I write and this one is the 5th, but there are currently only 3 showing and this will be the 4th. Maybe.

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