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Apple remedies MacBook discoloration

updated 01:55 pm EDT, Fri June 30, 2006

MacBook discoloration

Apple has reportedly attributed the discoloration on and around the palm rest of some MacBook models to a manufacturing defect. Earlier this month numerous MacBook owners began reporting a strange discoloration on the palm rest of their new white 1.83GHz and 2.0GHz notebooks, which many said appeared after 2-3 weeks of use. Apple originally claimed that the issue was a result of improper handling by MacBook owners, but later admitted that a problem with the plastics used in some models of the white MacBooks caused the discoloration, according to Softpedia. Apple has officially recognized the issue, and is offering those afflicted laptop owners with a replacement top case.




by MacNN Staff

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  1. unity@mac.com

    Joined: Dec 1969

    0

    Good

    I dont own one, but this is good news. Its seems as if Apple's manufactures are not what they used to be. A design flaw is one thing, bad manufacturing is another.

  1. discotronic

    Joined: Dec 1969

    0

    Good deal

    At least this was a quick fix unlike many problems that have taken months for Apple to even acknowledge. iBook G3 logic board anyone?

  1. EdipisReks

    Joined: Dec 1969

    0

    that's good to see

    but i would like to see them remedy the MBP whine. sure, it's less of a big deal than the MB discoloration, but it's still irritating. users shouldn't have to use third party software to "fix" a hardware flaw.

  1. ThisGuy

    Joined: Dec 1969

    0

    B.O.

    Did they ever own up to the 500 MHz iBook G3 B.O. problem? Those b****** reeked.

  1. yakirz

    Joined: Dec 1969

    0

    I have been lucky with my

    iBook G3 800. I think the MacBook will be my next computer, I'm glad Apple is jumping on this relatively quickly.

  1. chotty

    Joined: Dec 1969

    0

    How do we know

    all these macBooks weren't just owned by auto mechanics with really dirty hands?

  1. Bennyboy

    Joined: Dec 1969

    0

    Unity, remember the Cube?

    Apple every once in awhile has a problem with their plastics. It happens. I have a friend who makes acrilic fish tanks and he gets defective sheets from the factory every once in awhile.

    Sometimes when these things are made, there can be variances in the materials used to make the plastics. That is where I think the problem lies.

    It could also be that the subcontractor for Apple tried to make a bigger profit by scrimping on the quality of materials used to make the cases. I'm of Asian decent and we are notorious for doing this.

  1. AndyLee

    Joined: Dec 1969

    0

    official link?

    "Apple has officially recognized the issue, and is offering those afflicted laptop owners with a replacement top case."

    I've been asking around about this. Does anybody have a link to an annoucement from Apple, or some other corroboraton of their "official" position? I'm starting to feel like a pest repeating this question, but it's been bugging me.

  1. AndyLee

    Joined: Dec 1969

    0

    Genius says not so

    Everywhere I saw this news reported, I asked in comments for an official link or even a corroborating anecdote, and not one person replied. Now a Genius says it wasn't true:

    http://www.afterapple.com/quadrant/blog/2006/07/we-are-i-m-afraid-only-human

    This stinks and I am really disappointed in the way this was reported. Now I am going to the same story pages and asking: will you either show some proof, or else offer an apology, retraction, correction, or *something*? Isn't it irresponsible to report an official Apple policy without so much as a link?

  1. AndyLee

    Joined: Dec 1969

    0

    small amendment

    "Now a Genius says it wasn't true"

    I should have said "someone who says he's a Genius." I don't want anybody misinterpreting the article I referenced as an official Apple statement, and publishing some stupid sensational headline like "Apple denies yellow MacBook policy." Read carefully: the claim that Apple made no official statement was an *unofficial* statement on somebody's blog.

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