Apple remedies MacBook discoloration
updated 01:55 pm EDT, Fri June 30, 2006
MacBook discoloration
Apple has reportedly attributed the discoloration on and around the palm rest of some MacBook models to a manufacturing defect. Earlier this month numerous MacBook owners began reporting a strange discoloration on the palm rest of their new white 1.83GHz and 2.0GHz notebooks, which many said appeared after 2-3 weeks of use. Apple originally claimed that the issue was a result of improper handling by MacBook owners, but later admitted that a problem with the plastics used in some models of the white MacBooks caused the discoloration, according to Softpedia. Apple has officially recognized the issue, and is offering those afflicted laptop owners with a replacement top case.












Good
06/30, 04:22pm reply
I dont own one, but this is good news. Its seems as if Apple's manufactures are not what they used to be. A design flaw is one thing, bad manufacturing is another.
unity@mac.com
Fresh-Faced Recruit
Joined: Sep 2005
Good deal
06/30, 04:45pm reply
At least this was a quick fix unlike many problems that have taken months for Apple to even acknowledge. iBook G3 logic board anyone?
discotronic
Mac Elite
Joined: Oct 2003
that's good to see
06/30, 07:35pm reply
but i would like to see them remedy the MBP whine. sure, it's less of a big deal than the MB discoloration, but it's still irritating. users shouldn't have to use third party software to "fix" a hardware flaw.
EdipisReks
Dedicated MacNNer
Joined: May 2003
B.O.
06/30, 10:42pm reply
Did they ever own up to the 500 MHz iBook G3 B.O. problem? Those b****** reeked.
ThisGuy
Mac Elite
Joined: Oct 2001
I have been lucky with my
07/01, 06:38pm reply
iBook G3 800. I think the MacBook will be my next computer, I'm glad Apple is jumping on this relatively quickly.
yakirz
Fresh-Faced Recruit
Joined: Oct 2001
How do we know
07/01, 09:40pm reply
all these macBooks weren't just owned by auto mechanics with really dirty hands?
chotty
Fresh-Faced Recruit
Joined: Jan 2003
Unity, remember the Cube?
07/02, 05:10pm reply
Apple every once in awhile has a problem with their plastics. It happens. I have a friend who makes acrilic fish tanks and he gets defective sheets from the factory every once in awhile.
Sometimes when these things are made, there can be variances in the materials used to make the plastics. That is where I think the problem lies.
It could also be that the subcontractor for Apple tried to make a bigger profit by scrimping on the quality of materials used to make the cases. I'm of Asian decent and we are notorious for doing this.
Bennyboy
Fresh-Faced Recruit
Joined: Jan 2005
official link?
07/05, 10:28am reply
"Apple has officially recognized the issue, and is offering those afflicted laptop owners with a replacement top case."
I've been asking around about this. Does anybody have a link to an annoucement from Apple, or some other corroboraton of their "official" position? I'm starting to feel like a pest repeating this question, but it's been bugging me.
AndyLee
Fresh-Faced Recruit
Joined: Jul 2006
Genius says not so
07/09, 03:48pm reply
Everywhere I saw this news reported, I asked in comments for an official link or even a corroborating anecdote, and not one person replied. Now a Genius says it wasn't true:
http://www.afterapple.com/quadrant/blog/2006/07/we-are-i-m-afraid-only-human
This stinks and I am really disappointed in the way this was reported. Now I am going to the same story pages and asking: will you either show some proof, or else offer an apology, retraction, correction, or *something*? Isn't it irresponsible to report an official Apple policy without so much as a link?
AndyLee
Fresh-Faced Recruit
Joined: Jul 2006
small amendment
07/09, 04:20pm reply
"Now a Genius says it wasn't true"
I should have said "someone who says he's a Genius." I don't want anybody misinterpreting the article I referenced as an official Apple statement, and publishing some stupid sensational headline like "Apple denies yellow MacBook policy." Read carefully: the claim that Apple made no official statement was an *unofficial* statement on somebody's blog.
AndyLee
Fresh-Faced Recruit
Joined: Jul 2006
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