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06/30/2006, 1:55pm, EDT

Friday, June 30th

Apple remedies MacBook discoloration

Apple has reportedly attributed the discoloration on and around the palm rest of some MacBook models to a manufacturing defect. Earlier this month numerous MacBook owners began reporting a strange discoloration on the palm rest of their new white 1.83GHz and 2.0GHz notebooks, which many said appeared after 2-3 weeks of use. Apple originally claimed that the issue was a result of improper handling by MacBook owners, but later admitted that a problem with the plastics used in some models of the white MacBooks caused the discoloration, according to Softpedia. Apple has officially recognized the issue, and is offering those afflicted laptop owners with a replacement top case.


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Good
0
06/30, 4:22pm, EDT
I dont own one, but this is good news. Its seems as if Apple's manufactures are not what they used to be. A design flaw is one thing, bad manufacturing is another.
Fresh-Faced Recruit
Joined Sep 2005
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Good deal
0
06/30, 4:45pm, EDT
At least this was a quick fix unlike many problems that have taken months for Apple to even acknowledge. iBook G3 logic board anyone?
Mac Elite
Joined Oct 2003
User is offline
that's good to see
0
06/30, 7:35pm, EDT
but i would like to see them remedy the MBP whine. sure, it's less of a big deal than the MB discoloration, but it's still irritating. users shouldn't have to use third party software to "fix" a hardware flaw.
Dedicated MacNNer
Joined May 2003
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B.O.
0
06/30, 10:42pm, EDT
Did they ever own up to the 500 MHz iBook G3 B.O. problem? Those bitches reeked.
Mac Elite
Joined Oct 2001
User is offline
I have been lucky with my
0
07/01, 6:38pm, EDT
iBook G3 800. I think the MacBook will be my next computer, I'm glad Apple is jumping on this relatively quickly.
Fresh-Faced Recruit
Joined Oct 2001
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How do we know
0
07/01, 9:40pm, EDT
all these macBooks weren't just owned by auto mechanics with really dirty hands?
Fresh-Faced Recruit
Joined Jan 2003
User is offline
Unity, remember the Cube?
0
07/02, 5:10pm, EDT
Apple every once in awhile has a problem with their plastics. It happens. I have a friend who makes acrilic fish tanks and he gets defective sheets from the factory every once in awhile.

Sometimes when these things are made, there can be variances in the materials used to make the plastics. That is where I think the problem lies.

It could also be that the subcontractor for Apple tried to make a bigger profit by scrimping on the quality of materials used to make the cases. I'm of Asian decent and we are notorious for doing this.
Fresh-Faced Recruit
Joined Jan 2005
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official link?
0
07/05, 10:28am, EDT
"Apple has officially recognized the issue, and is offering those afflicted laptop owners with a replacement top case."

I've been asking around about this. Does anybody have a link to an annoucement from Apple, or some other corroboraton of their "official" position? I'm starting to feel like a pest repeating this question, but it's been bugging me.
Fresh-Faced Recruit
Joined Jul 2006
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Genius says not so
0
07/09, 3:48pm, EDT
Everywhere I saw this news reported, I asked in comments for an official link or even a corroborating anecdote, and not one person replied. Now a Genius says it wasn't true:

http://www.afterapple.com/quadrant/blog/2006/07/we-are-i-m-afraid-only-human

This stinks and I am really disappointed in the way this was reported. Now I am going to the same story pages and asking: will you either show some proof, or else offer an apology, retraction, correction, or *something*? Isn't it irresponsible to report an official Apple policy without so much as a link?
Fresh-Faced Recruit
Joined Jul 2006
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small amendment
0
07/09, 4:20pm, EDT
"Now a Genius says it wasn't true"

I should have said "someone who says he's a Genius." I don't want anybody misinterpreting the article I referenced as an official Apple statement, and publishing some stupid sensational headline like "Apple denies yellow MacBook policy." Read carefully: the claim that Apple made no official statement was an *unofficial* statement on somebody's blog.
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Joined Jul 2006
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