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Apple remedies MacBook discoloration

updated 01:55 pm EDT, Fri June 30, 2006

MacBook discoloration

Apple has reportedly attributed the discoloration on and around the palm rest of some MacBook models to a manufacturing defect. Earlier this month numerous MacBook owners began reporting a strange discoloration on the palm rest of their new white 1.83GHz and 2.0GHz notebooks, which many said appeared after 2-3 weeks of use. Apple originally claimed that the issue was a result of improper handling by MacBook owners, but later admitted that a problem with the plastics used in some models of the white MacBooks caused the discoloration, according to Softpedia. Apple has officially recognized the issue, and is offering those afflicted laptop owners with a replacement top case.

 
Previous Comments

Good

06/30, 04:22pm reply

I dont own one, but this is good news. Its seems as if Apple's manufactures are not what they used to be. A design flaw is one thing, bad manufacturing is another.

unity@mac.com

Fresh-Faced Recruit

Joined: Sep 2005

0

Good deal

06/30, 04:45pm reply

At least this was a quick fix unlike many problems that have taken months for Apple to even acknowledge. iBook G3 logic board anyone?

discotronic

Mac Elite

Joined: Oct 2003

0

that's good to see

06/30, 07:35pm reply

but i would like to see them remedy the MBP whine. sure, it's less of a big deal than the MB discoloration, but it's still irritating. users shouldn't have to use third party software to "fix" a hardware flaw.

EdipisReks

Dedicated MacNNer

Joined: May 2003

0

B.O.

06/30, 10:42pm reply

Did they ever own up to the 500 MHz iBook G3 B.O. problem? Those b****** reeked.

ThisGuy

Mac Elite

Joined: Oct 2001

0

I have been lucky with my

07/01, 06:38pm reply

iBook G3 800. I think the MacBook will be my next computer, I'm glad Apple is jumping on this relatively quickly.

yakirz

Fresh-Faced Recruit

Joined: Oct 2001

0

How do we know

07/01, 09:40pm reply

all these macBooks weren't just owned by auto mechanics with really dirty hands?

chotty

Fresh-Faced Recruit

Joined: Jan 2003

0

Unity, remember the Cube?

07/02, 05:10pm reply

Apple every once in awhile has a problem with their plastics. It happens. I have a friend who makes acrilic fish tanks and he gets defective sheets from the factory every once in awhile.

Sometimes when these things are made, there can be variances in the materials used to make the plastics. That is where I think the problem lies.

It could also be that the subcontractor for Apple tried to make a bigger profit by scrimping on the quality of materials used to make the cases. I'm of Asian decent and we are notorious for doing this.

Bennyboy

Fresh-Faced Recruit

Joined: Jan 2005

0

official link?

07/05, 10:28am reply

"Apple has officially recognized the issue, and is offering those afflicted laptop owners with a replacement top case."

I've been asking around about this. Does anybody have a link to an annoucement from Apple, or some other corroboraton of their "official" position? I'm starting to feel like a pest repeating this question, but it's been bugging me.

AndyLee

Fresh-Faced Recruit

Joined: Jul 2006

0

Genius says not so

07/09, 03:48pm reply

Everywhere I saw this news reported, I asked in comments for an official link or even a corroborating anecdote, and not one person replied. Now a Genius says it wasn't true:

http://www.afterapple.com/quadrant/blog/2006/07/we-are-i-m-afraid-only-human

This stinks and I am really disappointed in the way this was reported. Now I am going to the same story pages and asking: will you either show some proof, or else offer an apology, retraction, correction, or *something*? Isn't it irresponsible to report an official Apple policy without so much as a link?

AndyLee

Fresh-Faced Recruit

Joined: Jul 2006

0

small amendment

07/09, 04:20pm reply

"Now a Genius says it wasn't true"

I should have said "someone who says he's a Genius." I don't want anybody misinterpreting the article I referenced as an official Apple statement, and publishing some stupid sensational headline like "Apple denies yellow MacBook policy." Read carefully: the claim that Apple made no official statement was an *unofficial* statement on somebody's blog.

AndyLee

Fresh-Faced Recruit

Joined: Jul 2006

0