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Aperture customers seek upgrade path

updated 02:00 pm EDT, Tue May 16, 2006

Aperture customers cry out


Many early Aperture license holders are banding together with the hope of drawing Apple's attention, as frustration mounts regarding Aperture 1.1's increased system requirements. "Like many others when Aperture was released I ordered a new Power Mac to be able to run Aperture. At the time the nVIDIA GeForce 6600 was a recommended system," said one user. With increased system requirements and no way to upgrade to a better graphics card, many users want Apple to either sell an individual card to upgrade their systems or take back their current machines so that they can purchase newer hardware to run Aperture as they originally intended. "As it currently stands Aperture is painfully slow and all indications are the only fix is upgrading my graphics card to the GeForce 7800 GT. Unfortunately Apple will not sell this card alone nor do they provide an upgrade path."


by MacNN Staff

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  1. Ishan Bhattacharya

    Fresh-Faced Recruit

    Joined: Jun 2000

    0
    05/16, 02:15pm | report spam | Reply |

    Aperture and the quad G5

    This is the email I sent Mr. Jobs today, as my frustration with the lack of a video upgrade pathway for my quad G5-used extensively with Aperture 1.1.1-mounts:

    1. Aperture 1.1.1 is quality work. 2. The quad G5 with a 6600LE card runs Aperture like c***. 3. There is no upgrade path for the 6600LE for quad G5 owners. 4. You’re the boss. 5. Fix it.

    I'm tired of begging to be given the opportunity to give more money to Apple. Mr. Jobs is a businessman. 'Nuff said.

    Ishan Bhattacharya, MD

  1. ibugv4

    Fresh-Faced Recruit

    Joined: Jun 2003

    0
    05/16, 03:19pm | report spam | Reply |

    um... what?

    When VW came out with iPod support 3 years after I bought my car, I did not demand they give me a new headunit, retrofitted into my car, to make it work. Instead, I traded it in. I understand the time differences here, but really, get used to this. Apple is a time-sensitive operation, upgrades are not part of that. You buy something it works, want more function? Sell what you have and buy again. That's been Apple's philosophy from day 1, and everyone seems to ignore or forget that. The fact that they used to have quality hardware that support software upgrades for well over 8 years into the product's life have long past, 18 months at most is the lifespan of the typical Macintosh and Software, when directly related, which ironically is less than Windows XP and the straight Intel platform, which has been having the same OS and upgrability for over 5 years now with the same stuck OS :)

  1. koolkid1976

    Fresh-Faced Recruit

    Joined: May 2003

    0
    05/16, 03:31pm | report spam | Reply |

    Mmm....

    I see their point of view. Having an upgrade path for a Quad G5 isn't an unreasonable expectation. It's not like it was a low end to middle of the line machine. But who should be held responsible for having an upgraded graphics card? Apple or NVIDIA? Should Apple play the middle man to NVIDIA, or should the consumers to directly to NVIDIA?

  1. jmgriff

    Junior Member

    Joined: Oct 2005

    0
    05/16, 04:23pm | report spam | Reply |

    Point of the PowerMacs?

    I have to wonder about the value in having an 'expanable' PowerMac G5 tower if Apple intends to make it impossible to upgrade the graphics card as the users needs change. How long has the 7800GT been available BTO? And still no aftermarket availability?

  1. pwrbkdude

    Fresh-Faced Recruit

    Joined: Jan 2005

    0
    05/16, 07:21pm | report spam | Reply |

    i agree

    I was not aware of this, but if this indeed true, I can completely agree. A .1 update should NOT change the system requirements of a program. It is a download and gives NO warning that requirements are changing.

    An upgrade path would be the ATI X800 card. That is an upgrade from the 6600LE.

    Also, for a fee, service providers can order the 6600 as a service part (sku 661-3731) for around $400. The 7800 (sku 661-3835) would probably run you around $750. So, there are options available for someone who did want to purchase a new graphics card.

  1. yakirz

    Fresh-Faced Recruit

    Joined: Oct 2001

    0
    05/18, 03:32pm | report spam | Reply |

    There's no excuse

    for dropping support in your software for a recently released, still for sale $3299 computer because the video card is slightly out of date.

    Apple isn't going to win many friends with this move. Maybe if it said during the installation, in nice, bold letters IF YOU ARE USING A QUAD G5, DO NOT INSTALL THIS UPDATE, it'd be one thing.

  1. blendguy

    Joined:

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    05/18, 03:35pm | report spam | Reply | delete

    It's frustrating

    There are only 3 cards produced for the Quad G5.. the GeForce 6600, GeForce 7800 GT, Quadro FX 4500. You can (now) choose any of them when you order, the 6600 being the standard.

    After that you're stuck, you cannot buy the GeForce 7800 GT or Quadro FX 4500 from Apple, or from anywhere else for that matter. You have absolutely no upgrade options. Aperture really bogs down on the 6600, presumably because of the dependence on GPU intensive Core Image. If you bought a Quad with the 6600, and want to use Aperture, you're pretty much out of luck. Even though in theory Apple *could* sell the standalone cards, (being the only one who has them), they *don't*.

  1. lispm

    Baninated

    Joined: Jul 2006

    0
    07/09, 09:07am | report spam | Reply |

    deeply disappointing

    ordering my G5 quad last year Apple sales said 7800 would delay order over 1 month so I should get base spec with 6600 card an dupgrade afterwards. as soon as 7800 spec systems started shipping I phoned Apple to upgrade (add 7800) and have repeated every month since - each time no upgrade offered. seriously annoying. all very well not supplying, but a sound reson is long overdue. I will not be hurrying to buy x86 powermac, the change from Go to more Show in Apple products is dimming my confidence in the brand (after many years).

  1. nickgold2012

    Fresh-Faced Recruit

    Joined: Jul 2002

    0
    10/13, 11:52pm | report spam | Reply |

    hmmmm

    I can get 7800 GTs, but they are quite expensive.

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