updated 12:20 pm EDT, Wed April 19, 2006
NIB snubs Mac business
The National Irish Bank (NIB) upgraded its online banking service over the Easter weekend, leaving Mac business users to fend for themselves. A report from Mac Information notes that individual Mac users cannot access the new system without an "ActivCard" -- which the bank has not yet issued to customers -- even as the firm halted support for Mac business users. Small businesses and individuals in Ireland who relied on business banking via Macs as well as non-Internet Explorer Web browsers such as FireFox can no longer access their accounts through the old system, which has been shut down in favor of the new eBanking website. NIB technical requirements for eBanking list only Windows 98/2000/ME/XP or Windows NT, with Mac support nowhere to be found. The bank's online ordering service is currently non-operational and customers are being told to phone their local branch. Agents at the NIB customer service center in Denmark offered no information on how long it will be before bankers will receive their ActivCards, according to the report.