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Apple quietly fixes MacBook Pro issues

updated 03:40 pm EDT, Tue April 4, 2006

MacBook Pro issues solved?

Apple has been queitly making improvements to its popular MacBook Pro line, following reports of several different issues. While not acknowledging any of the problems publicly, the company has made at least three or four revisions to its MacBook Pro in an effort to address some of the oustanding quality issues, including issues with AirPort reconnections and signal strength, LCD flickering, and heat. Daily Tech says that the aforementioned problems "do in fact exist, and are not just isolated issues." The report, which claims to have confirmed with Apple sources many of problems, says that Apple has been quietly updating the motherboard in its MacBook Pro line, calling those with serial numbers that start with 'W8611' revision D, while those with 'W8610' revision C; however, MacNN has learned that while Apple may have updated the laptop logic boards, the serial numbers are simply based on production week, rather than differing logic boards. [updated]

The serial numbers are based on year and week produced. Thus '10' reflects the 10th week of production, rather than a newer revision. The newer MacBooks, however, appear to solve many of the problems that have shown up in early production models.

"Apple said that revision D MacBook Pros have many issues addressed and improvements made, including fixes to the above mentioned issues. We were also able to get a hold of a MacBook Pro that just arrived during the week with a serial number starting with W8612, which did not exhibit any of the above issues."

Other users have also complained about a whining noise when the screen brightness is adjusted, which the report said is "fixed by launching a widget or by using PhotoBooth -- oddly enough this solves the problem until the next reboot."

It is unclear whether Apple is offering to replace or update MacBooks Pros that exhibit the aforementioned issues, but it is important to note that all early models do not exhibit some or all of the problems.

Apple is offering new MacBook Pros with 24-hour delivery time from the Apple Store as well as a slew of refurbished MacBook Pros. Other internet retailers such as Amazon also have stock of the new Intel-based laptops, with Amazon currently offering a $150 rebate.

Update: The story has been updated to reflect that serial number scheme was not based on revisions themselves, but on the production week of the unit. There, however, still may be underlying revisions to the logic board that are simply not reflected in the serial number, but as production evolves.




by MacNN Staff

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Comments

  1. Person Man

    Joined: Dec 1969

    0

    There are no revisions!!

    Those W86xx numbers are part of their regular serial number scheme!

    The 6xx means week xx of year 6 (2006). Next week they will be W8613, and the week after will be W8614. Will those be called "revision F" and "revision G?" NO!

  1. gmsmith

    Joined: Dec 1969

    0

    umm...

    since when is dailytech a reputable source for MacNN?

    Apple revisions have always been /b /c on the model number, not serial number changes if it is a true revision. Come on MacNN, you guys are slippin.

  1. PookJP

    Joined: Dec 1969

    0

    Either way...

    I'm sure Apple has been updating issues with the MBP, but this should come as no surprise to anyone. First edition pieces of technology routinely have kinks that are worked out; it's part of the risk of being an early adopter. I hardly think this is even worthy of mention.

  1. beeble

    Joined: Dec 1969

    0

    Please....

    Common. I can't believe you guys could be so stupid as to not understand an easy to understand article. They are referring to serial number ranges being labeled rev a/b/c/d/e. Yes those ranges are a week apart. The reason this is mentioned in the article is to show that Apple has made many changes in quick succession as they fix each problem to the point of having the rev e logic boards not exhibiting any of the problems of earlier models.

    Surely this isn't that hard to understand. Machines manufactured during the 10th week of this year have a rev c logic board, 11th week has a rev d logic board and 12th week has a rev e. Just read what's there not what you think is there. Sheeeeeeesh!

  1. denvernative

    Joined:

    0

    Simple case of hearsay

    I have no doubt that the article's author was told by someone at Apple the story about different revisions. From what I've read in Apple's forums, everyone gets a different story when they call Apple support.

    However, unless a statement comes from Apple directly, or a ranking individual at Apple is willing to go "on-the-record" then this is just hearsay. And that's fine, as long as you treat it that way.

    It becomes news (and newsworthy) when someone at Apple goes on the record and says, yes, they're fixing MBPs. Until then, this is not news (nor is it newsworthy).

    It seems that news sites (MacNN included) seem to feed off of one another for news stories. If this were a legitimate story, worthy of publishing, then would it be so difficult for someone at one of these news sites to pick up the phone and ask Apple for a comment?

    Just my $0.02.

  1. skyweir

    Joined: Dec 1969

    0

    Now, about the Intel Mini

    and those pesky wireless issues. Would love to hear that Apple has addressed those too. Officially or unofficially.

  1. mkbhatia

    Administrator

    Joined: Dec 1969

    0

    apple comment

    Apple usually refuses to comment to most publications, which is why hearsay becomes more and more common. In addition, Apple would not officially acknowledge any problems unless it were prepared to replace/repair the MacBook Pros with problems (and also field a slew of calls from users claiming that they had problems).

  1. denvernative

    Joined:

    0

    re: Apple Comment

    mkbhatia,

    It was not my intent to discount the importance of the communal effort to share information. Sharing information among users is vital to keeping companies like Apple honest. If it weren't for the community at large we wouldn't know about these common problems (like the processor whine and LCD buzz). Sites like MacNN have a responsibility to the community they serve to share this information (both good and bad) with it's readers.

    Like so many other potential MBP owners, I want to see these issues resolved. But I'll wait until I've had confirmation from independent sources. Twenty news sites reporting that Apple is fixing motherboards and all of them citing the SAME blog entry is NOT the same as twenty users sharing information in the community.

    Finally, the original article reports that these problems have been fixed in revision D, yet people who have these so-called revision D motherboards are claiming to continue to have the noise problems. Where is that reported?

    Again, just my $0.02.

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    Joined: Dec 2011

    0

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  1. facebook_Singarju

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    Joined: Dec 2011

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