Briefly: chirping G5; AAPL in Torino

... Edgar is an idiot. But damn, Apple, help the guy out!

This guy is obviously a putz who is trying to get attention. Everyone knows that Apple service is second to none in the industry, as is reliability. The funny part that got me was that he said he just bought a new 17" Powerbook G5. Sorry dude, if they one made them. What an idiot.

Yeah, what an idiot... that is what he gets for buying a PowerBook G5. Must be a friggen prototype. ;-P

I've had both good and bad service from Apple. Example, recently I bought a used iBook, the model that had the Video/Motherboard problems. Of course, it worked fine when I bought it, but died withing a couple of months. When I first contacted Apple about it, they said there was nothing they could do since the 3-year repair deadline had past. I then contacted the original owner and found out when he bought the iBook and it was within the three-year cut off for repair. I also found out that he purchased it through the Apple Store online, so Apple had to have known about the original purchase date. I called Apple back, told them I knew the origianl purchase date, had access to the original receipt -- and they immediate agreed to repair the iBook. I was told to expect to receive a shipping box the following week and that the computer would be returned within 10 days to 2 weeks. Instead the shipping box arrived the next morning, and the computer was returned repaired in two days. It was after all a wonderful customer service experience, but was sullied by Apple's obstiance during the initial contact.

the world's stopped turning. an actor who plays an IT guy on a tv show complains about tech problems he has with a computer. could this guy's rare as rocking horse shit problems be the cause?

His character might be an IT pro on the show, but in real life maybe an etch-a-sketch is more his level?

Can't we get anybody more qualified than an actor to talk about technology?

Even Apple makes a lemon once in a while. If he's had three different legitimate problems in such a short time, Apple should replace his machine.

And come on, He said PowerBook G5 (maybe it was just a typo) - big freakin' deal - can all you geeks name the latest model of KitchenAid dishwasher?

The only idiocy is why he gets an article published about it. Give the guy a break.

Look, this isn't a hardcore geek--he's an actor who'd like his laptop to work. And he certainly doesn't need "attention"--he's on a hit TV show, answering some reporters questions. He doesn't know what processor he has, and he shouldn't HAVE to know--it should just work.