updated 08:35 am EST, Mon February 13, 2006
Apple sued over Nano
Apple is being sued for the replacement fees it is charging customers for replacing broken iPod nano screens. The Mercury News reports that a consumer group has filed a lawsuit, alleging the "iPod nano player is defective because its screen is easily scratched and that the company is breaking its product warranty by charging $25 for replacements. The lawsuit, which is seeking class-action status, was filed b the Los Angeles-based Foundation for Taxpayer and Consumer Rights; it claims that the Nano can not endure normal use without getting scratched to the point where it becomes unusable. The suit contends the Cupertino-based iPod maker should warn users accordingly." The group is asking that is also demanding that Apple recall or repair the defective products for free, or refund the purchase price to dissatisfied customers as well as asks that the Apple add scratching or cracking to its warranty coverage, according to the report.
The law firm behind the current lawsuit is the same firm that negotiated the iPod battery settlement last August, which claimed that Apple did not reveal the the life and true capacity of the iPod batteries. The Mercury News reports that terms of that settlement ranged from Apple giving affected customers $25 in cash or credit to full battery replacements at no charge.