I love how all people can do these days is make web sites whenever any Apple product has a problem. The really funny thing is that, while Apple branded products certainly have problems, including manufacturing problems and defects like any other vendor or product under the sun, Apple products are actually statistically higher quality than those of *any other manufacturer*. This has been shown year after year, time and time again, by consumer reporting organizations like Consumer Reports.

Oooh, lovely. Hey, we don't suck as bad as Dell, so you should be happy! Maybe if it weren't for the fact that almost every model of computer has sold in the last couple of years has had some widespread issue, people wouldn't just jump the gun and start hollering.

Also, when AppleCare says there is a solution on the way, they mean exactly that. And when they said my iBook would be fixed in three days, and it took three weeks, I guess they didn't mean that? Or when they said they fixed my motherboard problem, and I had the same issue 9 months later? Or when they tell you your problem is the third-party RAM you have installed, and not anything else? I'd actually love it if Applecare actually meant something when they say it.

I was really baffled by your response to that. If there is no solution in the works, Apple sure as h*** does NOT say anything on the subject. In fact, they pretend like the issue doesn't exist if there is no solution planned. (Have you not dealt with Apple before?)

BTW, Apple acknowledging a problem is immaterial. They always acknowledge a problem. Doesn't mean they'll fix it. Even saying they will doesn't mean anything. And could they give a hint about when it might be fixed. You know, information is power. The more you give your customers, the more faith they'd have in what you say. Just saying "Hey, there's a problem. We'll fix it someday" doesn't make me feel better.

Oh, and if you don't yell and complain, apple could easily just let it slide. The more public pressure you put on it, the better chance you have to getting a full fix.

BTW, the knowedge base article was last updated mid-december. Don't you think that, just maybe, Apple should have an idea of what the problem is and when a fix might be available???

Sorry, but I can't stand the apologists who can't see that Apple's just another company who'll s**** its customers if given the chance (as they often do).

And I guess it doesn't matter to any of you that this defect makes it impossible for some people to use thier powerbooks for the reason they actually bought it for?

http://forums.macnn.com/showthread.php?t=283274

can they fix this problem anytime soon?

Comfing from Testudio, it's probably his atitude....

I've sent in my wife's iBook with the 3rd party RAM and had no problems.

I've sent in my PB with 3rd party RAM and cosmetic damage and gotten the other damage (broken latch) fixed.

My iMac was repaired (failed HD) with 3rd party RAM in it.

Maybe it's your attitude, Testudio, as to the reason you get such bad treatment.....

testudo is trolling.

Sorry testudo, for Apple to acknowledge the problem does mean something. They don't acknowledge every problem because it is often a user issue.

And also, no, every model has not had some kind of widespread issue. A few models have had a few minor issues which people whined enough about so that you think it's widespread.

The problem is people expect Apple to bend the laws of time and space to fix their problem. If Apple is working on it, what more do you expect them to do?

This is most likely a software issue.

The "echo" also happens on iPods.

Yeah, that's it. Its me. That's why there's all those posts on macintouch with people having their machines returned with the RAM taken out saying its not supported. Good one.

And also, no, every model has not had some kind of widespread issue. A few models have had a few minor issues which people whined enough about so that you think it's widespread.

let's see. Imac G5s have capacitors leaking all over the place (extended repair program - ERP - now in place). Powerbook G4s with bad hinges. Powerbook G4s with with screen spots (ERP). Powerbooks with bad memory slots (ERP). Powerbooks with audio issues (ERP coming soon!). Powerbook G4s with lousy Airport reception (oh, right, that's not a bug, but a 'feature'!). Powerbooks with bad power adapters/ports. PowerMac G5s that sound like a hairdryer. MacMinis that don't work with all VGA monitors. iBooks with crappy video boards (ERP). eMacs with screwed up video (ERP I believe). How many ERP's can Apple have going at one time, anyway?

(And can you imagine how much worse off we'd be if we actually had hardware we could easily upgrade ourselves? Thank goodness Apple makes computers that aren't designed to be easily opened or modifiedby their owners!)

And some of these wouldn't be such a big deal if it weren't for the fact that Apple waits for things to fail to repair them, even though they know there's a problem (and which is only helpful if its still under warranty).

In fact, its hard to remember a time when you bought a mac, even a gen 1 mac, and didn't feel like you were gambling with hardware. My Beige G3 worked from day one to this day, with the only exception to the video in, which blew out years ago.

I was thinking of getting my mother a new iMac a year ago, and even though her old, old imac has been problem-free since day 1, I waited for the third-generation of imacs, to basically hope they've solved all their stupid issues they should have found in the beginning. I ended up getting her the last model, mainly because I wanted to make sure I got her one with a G5, so it would run classic, as opposed to these new intel machines (which I'm not so confident will be problem free!)

I have a HiRes 17" PowerBook. This happened to me once in iTunes, and it only seemed to happened when a new song started. However, I was having some other weird errors at the time, like AppleWorks crashing for no apparent reason. Once I rebooted, it stopped occurring and AppleWorks launched fine. Who knows what it was.