Hotmail bug blocks emails from some Mac users

Mac users using Apple's bundled Mac OS X email client may not be able to send email to Hotmail and MSN users. Users on Apple's support forums are reporting a problem with Microsoft's Hotmail and MSN email service that is preventing users from multiple providers from sending messages to the Microsoft email services, according to vnunet.com. The report says that "email messages addressed at Hotmail and MSN addresses weren't being delivered. The problem doesn't occur if a copy of the message is sent to the user's own account. Changing the priority setting from 'normal' to either high or low also provides a workaround... Microsoft was made aware of the issues with the Apple users on Tuesday. The company acknowledged the problem and said it has been working on a solution. As of Thursday afternoon there was still no fix and Microsoft couldn't provide any background information on what was causing the problems." The same issue affected Comcast customers last week and is currently affecting users of the Canadian broadband providers Rogers and Cogeco.

Filed under: troubleshooting