updated 08:55 am EDT, Fri August 19, 2005
iMac G5 video, power issue
Apple has announced a new for Video and Power Issues. The worldwide program, which applies to first-generation iMac G5 machines experiencing specific problems, extends the original warranty for up to two years and offers free repair of specific video and power issues, such as distorted or scrambled video and loss of video and/or power. The program is available for iMac G5 models that were sold between approximately September 2004 and June 2005. These included iMac G5s with both 17- and 20-inch displays and with processors running at 1.6GHz and 1.8GHz. Apple has listed four different serial number ranges that were affected. The program does not extend the entire warranty, but offers free service and repair of the video/power problems on affected machines for up to two years after the original date of purchase.
"The iMac G5 Repair Extension Program for Video and Power Issues applies to first generation iMac G5 computers that have video or power-related issues as a result of a specific component failure. If your iMac G5 is exhibiting any of the symptoms listed below and your computer's serial number is within the noted ranges, your computer may be eligible for repair, free of charge."
The following serial number ranges are listed by Apple:
- W8435xxxxxx - W8522xxxxxx
- QP435xxxxxx - QP522xxxxxx
- CK435xxxxxx - CK522xxxxxx
- YD435xxxxxx - YD522xxxxxx
"If Apple or an Apple Authorized Service Provider (AASP) determines that your iMac G5 computer is eligible as part of the program, the repair will be covered by Apple for up to two years from the original date of purchase even if your iMac G5 is out of warranty."