troubleshooting/tutorials/security
08/19/2005, 8:55am, EDT
Friday, August 19th
Apple announces iMac G5 repair extension program
Apple has announced a new iMac G5 Repair Extension Program for Video and Power Issues. The worldwide program, which applies to first-generation iMac G5 machines experiencing specific problems, extends the original warranty for up to two years and offers free repair of specific video and power issues, such as distorted or scrambled video and loss of video and/or power. The program is available for iMac G5 models that were sold between approximately September 2004 and June 2005. These included iMac G5s with both 17- and 20-inch displays and with processors running at 1.6GHz and 1.8GHz. Apple has listed four different serial number ranges that were affected. The program does not extend the entire warranty, but offers free service and repair of the video/power problems on affected machines for up to two years after the original date of purchase.
"If Apple or an Apple Authorized Service Provider (AASP) determines that your iMac G5 computer is eligible as part of the program, the repair will be covered by Apple for up to two years from the original date of purchase even if your iMac G5 is out of warranty."
"The iMac G5 Repair Extension Program for Video and Power Issues applies to first generation iMac G5 computers that have video or power-related issues as a result of a specific component failure. If your iMac G5 is exhibiting any of the symptoms listed below and your computer's serial number is within the noted ranges, your computer may be eligible for repair, free of charge."
The following serial number ranges are listed by Apple:
- W8435xxxxxx - W8522xxxxxx
- QP435xxxxxx - QP522xxxxxx
- CK435xxxxxx - CK522xxxxxx
- YD435xxxxxx - YD522xxxxxx
"If Apple or an Apple Authorized Service Provider (AASP) determines that your iMac G5 computer is eligible as part of the program, the repair will be covered by Apple for up to two years from the original date of purchase even if your iMac G5 is out of warranty."
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BTW…for those still suffering from it, I found my own personal temporary fix for my overheating iMac G5, 1.6 GHz. I closed all open widgets on Dashboard and the computer ceased overheating.
Strange but true.
I have 5 friends and colleagues who bought the RevA iMac G5s.. and the last of them has just taken his in for replacement. 5 out of 5 is a brutal number. Still though...
Great machine!
James BritPod.com
kernel[0]: Graphics chip error! Restarted.
Occurring more commonly in the system.log
Never a rev. A again
I knew that as the iMac was a new machine/form factor that there might be certain 'teething' problems.
I think my next upgrade will be a G5 eMac or a Macintel eMac.
Apple is not the only computer company hit by these bad capacitors. Dell also has had series of motherboard and component failures due to these very same bad capacitors. Both Apple and Dell (and one other company) were only made aware of the issue once computers got into the hands of users.
Apple is clearly doing the right thing.
stop taking apple's problem personnaly and get a freakin life!!