tech industry
03/23/2005, 9:20pm, EST
Wednesday, March 23rd
IT departments "can’t afford to spend time" with Macs
IT specialist Chad Dickerson says "I love Macs and I use one myself, but I can’t afford to spend time supporting them." Dickerson often tells coworkers who ask if they can use a Mac at his company “If you promise not to ask for support or help of any kind, sure.” This attitude comes from the difficulty of integrating Macs into PC-Dominated environments. "Virtual PC is hardly proof that you can run Windows applications on a Mac. On my 1.25GHz PowerBook with 1GB of RAM, I feel like I’m being punished every time I launch it." And, if enterprise end-users use Virtual PC for anything mission-critical, "IT has to figure out a way to manage another Windows machine, virtual or not, viruses and all." Dickerson points out that with new Mac switchers, "IT could potentially face a whole crop of end-users who are not the kind of self-supporting Mac enthusiasts to which we’ve all grown accustomed."
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Problem: Mac users, and Virtual PC that allows them to work almost seamlessly in a Windows enviornment
Solution: Buy up Virtual PC, and slowly make it worse and worse so no sane person would want to run it. Announce the demise of Virtual PC because "it's not cost effective" to keep developing Virtual PC, kill the project. Now even the most ardent Mac office will need to get a couple of PCs so they can work with other PC-centric offices.
What's a Mac user to do? Maybe projects such as Darwine? What other alternative emulators do we have?
Here's a simple tip: Set up your system so that it is compatible with multiple platforms. Use those MSCEIGACEMRIPEMOFF credentials to do some 'forward looking' and you can probably figure this out easily.
That article was a joke. Why is it here? Oh...yeah..to laugh about
thanks :)
Why the heck does he need to evangelize? Wasn't he talking about people who ASKED to use Macs in the first place?
Lotus Notes?
The support load for a floor full of Macs is literally a quarter of the support load for a floor full of Wintels. How do I know this? I've done it. Separate and mixed environments.
I have spent 14 years integrating Macs and PC’s. Not only can it be done, it is easier to do now than ever. But I agree, there is still times that you must run native Windows applications, a great solution, for both Macs and Windows PC’s is either Citrix or Microsoft Terminal Services. Both Citrix and Microsoft’s Remote Desktop Connection application run native Windows applications within a native Mac OS X application. Organizations get the benefit of a centralized management system for their corporate applications, easy upgrades and support, and an operating system that is not near as prone to virus, security, and spyware issues that the average Windows desktop does.
Unfortunately the majority of IT departments are either understaffed, staffed by under educated IT personnel, or are simply in the business to keep their jobs. A large site running either a Citrix or Terminal Services environment can save substantial costs from a support standpoint.
Knowing how to properly support your environment really comes down to knowing how to problem solve, and actually spend time thinking about a problem, a fantastic reliable solutions is almost always available. Open a book, do some research, ask questions, or get a better, more informed, IT staff. He states “Of course, you can spend a lot of time coming up with creative work-arounds for this kind of pain, but I’m writing this as someone who is responsible for making day-to-day IT operations work with resource and time constraints.” These solutions are far more effective for organizations in the long run, that is if you’re looking out for what’s best for your organization, and not what’s best to keep your job.
Sincerely,
Charles K. Davis
Translation: "I'm spending so much time on shitty Windows problems/security patches/viruses/spyware, that I have no time for the computers that take 1/5 of the time to support."
Of course, the corporate morons in corporate IT that this was written for will suck this up like ice cream, and use it as ammo when anyone wants to use a Mac in their company -- "See, this IT professional says so..."