toggle

AAPL Stock: 123.38 ( + 0.61 )

Printed from http://www.macnn.com

Doctor Mac Direct offers phone, internet-based help

updated 11:35 am EST, Mon January 31, 2005

Doctor Mac Direct launches

Bob "Dr. Mac" LeVitus today announced the grand opening of , a new service for troubleshooting, technical support and training on virtually any Macintosh software issue. Users can receive help from a Macintosh expert via phone support (1-877-DrMac4U) or via the Internet. Doctor Mac Direct also offers online interactive training, assistance with system migration, pre-purchase buying advice, and more. The pay-for-support service ($30 per 15 minutes) offers a combination of telephone, email and a web-enabled control software (requires a broadband connection and automatic installation of a Safari plug-in) for remote troubleshooting/problem resolution. Doctor Mac Direct guarantees resolution in the time estimated or will continue working toward resolution at no additional cost.




by MacNN Staff

POST TOOLS:

TAGS :

toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

Follow us on Facebook

toggle

Most Popular

Advertisement

Recent Reviews

15-inch MacBook Pro with Force Touch

Apple's 15-inch Retina MacBook Pro continues to be a popular notebook with professional users and prosumers looking for the ultimate ...

Typo keyboard for iPad

Following numerous legal shenanigans between Typo -- a company founded in part by Ryan Seacrest -- and the clear object of his physica ...

Entry-level 27-inch Retina iMac

The 27-inch Apple iMac with 5K Retina display is already one of the best value-for-money Macs that Apple has ever released. It was som ...

toggle

Most Commented