toggle

AAPL Stock: 98.13 ( + 0.46 )

Printed from http://www.macnn.com

Doctor Mac Direct offers phone, internet-based help

updated 11:35 am EST, Mon January 31, 2005

Doctor Mac Direct launches

Bob "Dr. Mac" LeVitus today announced the grand opening of , a new service for troubleshooting, technical support and training on virtually any Macintosh software issue. Users can receive help from a Macintosh expert via phone support (1-877-DrMac4U) or via the Internet. Doctor Mac Direct also offers online interactive training, assistance with system migration, pre-purchase buying advice, and more. The pay-for-support service ($30 per 15 minutes) offers a combination of telephone, email and a web-enabled control software (requires a broadband connection and automatic installation of a Safari plug-in) for remote troubleshooting/problem resolution. Doctor Mac Direct guarantees resolution in the time estimated or will continue working toward resolution at no additional cost.




by MacNN Staff

POST TOOLS:

TAGS :

toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

toggle

Most Popular

MacNN Sponsor

Recent Reviews

JBL Synchros E40BT headphones

For all the different configurations of headphones on the market, it's always a tough choice for buyers to get something that is just ...

Razer Taipan mouse

The list of gaming devices is growing larger with each passing day. A large number of companies have entered the gaming input arena, a ...

Cambridge Audio DacMagic XS

Every computer with a microphone or headphone port has one -- a digital to analog converter (DAC). There are nearly as many chipsets a ...

toggle

Most Commented