updated 08:05 am EST, Mon January 24, 2005
Mac IP telephony support
today released MXIE, a Mac-compatible version of its desktop application for the MX250 IP PBX internet-based telephony solution. MXIE supports multiple languages and provides users, operators, or call center agents access to presence, instant messaging, chat, voice mail, and faxes. The MXIE application allows Mac users within either a single- or cross-platform environment to to log in as a user, an operator, or an agent in an ACD group, providing feedback based on call type and other call-specific information. MXIE provides an address book, control of any SIP phone, offers a display of others' status, allows calls to be initiated without needing to know the phone number, and provides user-based preferences for call routing. Licensing ranges from $45 to $65 per user.