updated 12:25 pm EST, Wed January 12, 2005
Doctor Mac Direct
Bob "Dr. Mac" LeVitus today announced , a new service for troubleshooting, technical support and training on any Mac software issue. Any Mac user can request a expert's help and receive phone support or use an interactive Web-based control method that allows the Mac expert to see and work on the problem remotely. Doctor Mac Direct also offers online interactive training, assistance with system migration, pre-purchase buying advice, and more. Mr. LeVitus and troubleshooting guru, Ted Landau, also demonstrated the service for the first time to select press attending Macworld Conference & Expo San Francisco 2005. Problem resolution prices start at $30 for a quarter-hour resolution. Doctor Mac Direct guarantees resolution in the time estimated or will continue working toward resolution at no additional cost.