updated 06:20 pm EDT, Tue September 7, 2004
Lexmark printer recall
Lexmark today announced that nearly 40,000 of its printers are , after determining that they may pose an electrical shock hazard. Though Lexmark says it has not received any reports of incidents or injuries involving these printers, it says that through its internal reliability testing Lexmark, it has identified a potential safety issue in one printer after the equivalent of several years of normal usage. "In the unlikely event of a multiple component failure, the printer could present an electrical shock hazard if it is connected to an ungrounded power source." Lexmark is conducting a voluntary recall of the E230, E232, E232t, E330, E332, E332n, or E332tn models.
The company is offering free replacement, cautioning that users immediately unplug the item to determine eligibility along with a cautionary measure to help prevent injury: "For safety reasons, we ask that you unplug your printer from its power source before checking to see if you have one of the printers subject to this recall. In case your printer is connected to an ungrounded power source, we ask that you not open the covers, not turn off the printer, not touch the back of the printer, and not touch anything else connected to the printer prior to unplugging it."
The company says that all printers with the noted model numbers purchased before August 20, 2004 are subject to the recall, while those purchased after that date may be eligible, depending the unit's serial number.
The recalled printers include Dell 1700 and 1700n, IBM Infoprint 1412 and 1412n and Lexmark E232, E232t, E330, E332n and E332tn, according to the CPSC. The printers were sold worldwide, directly and at office supply and computer stores for about $200 between May and August of this year, as noted by IDG News Service.