updated 07:00 pm EDT, Tue May 25, 2004
iPod/iTunes 4.5 problems
A MacNN reader let us know about a widespread problem for many iPod users with iTunes 4.5. The update is apparently causing some users' iPods to fail to connect to the computer. The problem has been reported by multiple readers.
The anonymous reader writes:
"My daughter showed me that her 1st generation iPod would not
show up in iTunes.... just an 'OK to disconnect' message on the iPod (nothing
in the iTunes window or desktop upon connection).
Upon investigation I discovered that this is a rather common problem now since
the iTunes 4.5 update ... there are a dozen or more threads at the Apple
discussion boards on this issue spanning all generations of iPods..... there is
definitely something wrong with iTunes 4.5. [See on the issue]
Many people now have iPods which cannot be used with iTunes, or even in disk
mode. When reading the threads I saw a lot of desperation - P ram reboots,
reinstall of 4.5, deletion of library elements.... and as usual the Apple
'geniuses' dismissing the problem.
I hope that Apple get onto this, but given that the stakes are so high for
iTunes and the music shop, I susupect that the very last thing they would do is
admit to a problem openly."