updated 07:30 am EDT, Tue May 11, 2004
AppleCare for Pro Video
Apple has started offering the , which provides customers with direct access to Apple's Professional Video Technical support team 12 hours a day, 7 days a week; priority phone and email support; and an unlimited number of support incidents for one year. The program covers current releases of Final Cut Pro, Final Cut Pro HD, Motion, DVD Studio Pro, and Soundtrack, as well as troubleshooting for Apple hardware and for interconnectivity between a Mac or Xserve and an Xserve RAID4. The AppleCare package costs $800 and covers a single designated contact in an organization.