updated 11:00 am EDT, Mon April 19, 2004
\"Apple build quality poor\"
The Inquirer's Perry Longinotti , lamenting that while Apple compares its products with the likes of premium brands in other industries, it underdelivers on quality with often bug-riddled first generation systems (PowerBook 15" white spots and Power Mac G5 power issues) and sometimes larger issues (iBook logic boards). "Apple's reaction to its customer complaints about defective product seems to relate directly to the number of major News sites carrying the story," Longinotti remarks. On a somewhat related note, Apple's recent financial performance, which came in ahead of expectations, was partly attributed to a reduction in warranty claims.