Apple resellers displeased

Apple's retail initiative , VARBusiness reports. Resellers' list of qualms haven't changed significantly in the past few years—second-rate treatment and communication, no advance notice of pricing or product announcements, repairs that Apple only performs in-house—but they've grown more challenging to deal with as Apple cuts back its reseller liaisons and favors the promotion of its own stores. Nevertheless, "despite the issues, Mac loyalists remain. That includes Michael Oh, owner of Tech Superpowers, a Boston area Apple specialist for the past 10 years. He has seen the depths of Apple's troubles and says this era just brings another set of challenges--poor relations but better products. Take your pick, he says."

by MacNN Staff