toggle

AAPL Stock: 556.97 ( 0 )

MacNN News

WSJ: Apple is a defendent in five iPod lawsuits

updated 09:20 am EST, Tue February 10, 2004

Users sue Apple over iPod

The Wall Street Journal reports that Apple acknowledged it is a "defendant in five separate purported class-action lawsuits filed in California on Dec. 23, 2003, alleging misrepresentations by the company of its iPod digital musical player's battery life. According to its filed with the SEC, Apple said the lawsuits allege violation of a California law for unfair competition and violation of California's Consumer Legal Remedies Act. Also, the lawsuits allege false advertising, fraudulent concealment and breach of warranty by Apple Computer, the filing said. The company said the lawsuits seek unspecified damages and other relief. Apple said it's beginning its investigation of the claims."

by MacNN Staff

(52)

TAGS :

industry

Share the Article

Facebook Twitter Delious Slash Dot Digg

toggle

Comments

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 09:29am | report spam | close Reply |
breach of warranty?

explain.
It has a one year warranty, no?

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 09:34am | report spam | close Reply |
RIPE

This is just RIPE to cost apple a few million

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 09:36am | report spam | close Reply |
true

the battery life on the iPods is not near apples claims...but then again, apple does say it depends on configuration and usage, so these lawsuits are foundless rubbish, proving yet again the deficiencies in american law

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 09:38am | report spam | close Reply |
Good for them

I hope apple gets nailed. Maybe THEN they'll consider getting their QA S*** together...

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 09:49am | report spam | close Reply |
Re:Good for them

Go play with your Dell and replace the crappy cooling fan in it 4 times in 4 years and THEN tell me that Apple's QA sucks.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 09:58am | report spam | close Reply |
Sadly

Apple does need to get their s*** together. Remember this lawsuit helps you because Apple will be much more careful when it makes future iPods. Then again if you either are a foolhardy Apple Zealot, or an employee, this is probably bad news for you--good news for every one else in the world who is a consumer--but bad news for you.

Hopefully Apple gets sued when it comes to all the other problems their products have, I don�t pay top dollar for something with problems, and Apple does not seem to understand this �which is why so little people use Apple stuff in my opinion�.

And don�t complain about Dell quality, last time I checked, the price is much less. h***, my next computer may be a dell if Apple doesn�t make their stuff work right out of the box.

Say anything you like, deep down you know I am right. And no, I am not a Mac Basher; I am the middle guy �e.g. the smart comsumer�.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 09:59am | report spam | close Reply |
quick

launch lawsuits against any chargeable device without replaceable batteries!

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 09:59am | report spam | close Reply |
batteries die

it's common knowledge. This case is just going to raise prices for the rest of us, the millions apple will spend on it's lawyers will be reflected back in the price of the product

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 09:59am | report spam | close Reply |
Pure bullshit

False advertising? Someone please tell me which iPod ad said the battery would never die, I don't seem to remember seeing it.

Breach of warranty? You mean the twelve month warranty that expired six months before the iPod batteries that are alleged to only last 18 months would have died?

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 10:00am | report spam | close Reply |
No Case

I don't see what case they have. Apple's warranty (along with Dell's and many others on digital music players) is one year. After that, they have a $99 battery replacement program. The battery failure rate on similar devices from other manufacturers is not any different from Apple's on the iPod. This is just another case where some trial lawyers are trying to get rich.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 10:00am | report spam | close Reply |
replaceable batteries

While I think that the ipod is a very good MP3 player (I have one), I also think that this battery problem is a big problem. It would be much nicer if you could easily swap the batteries on an ipod like you do on a laptop; that would make the ipod so much better (especially if you could hot swap the battery). Anyway, I don't know if a law suit is justified, but I hope that apple clues in and makes it so that you can easily swap out the battery.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 10:04am | report spam | close Reply |
sorry state of affairs

Apple's battery estimates are theoretical maxima that no one would achieve in regular use....if you were to allow the memory cache to work, put the thing on auto play, and not make other adjustments, and probably run with volume minimized, you could perhaps get the 8 - 10 hours...

just like if you ran your laptop w/o airport on, w/o playing a dvd, w/o heavy disc access you would get closer to that theoretical max operating time.

I think these things are mostly bullshit...and hope that people don't sign on for them just to try and get a freebee and add publicity to the suits...

I don't understand the "fraudulent concealment" part of the blurb above, but false advertising will be tough to pin on them for the above reasons. Breach of warranty? another tough one. If they fix the ipods that went out of service within the warranty period (which I've never heard mention that they didn't...those refurbs come from somewhere, you know) then this is just a bunch of money sucking lawyers looking for a big cash payout....they'll be compensated handsomely....the "class action litigants" will get (at best) a $10-15 gift certificate....big whoop....

I hope Apple prevails here and they fight (should the claims be as frivolous as they seem) and the lawyers get zilch.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 10:24am | report spam | close Reply |
ripe

I was recently given a 20G iPod as a Christmas present---my first Apple product after 30 years in the technology business---and it has totally changed my way of listening to my music collection.

This little gadget has not only enabled me to use my collection in a way that makes it many times more enjoyable to me, it helps me cover up muzak in supermarkets and I even bring it along on my car FM with a iTrip.

Imagine my disappointment at seeing you guys in bed with Pepsi, which exists solely to rot the teeth of its consumers (if you don't believe me, try putting a nail in a glass of Pepsi and watch it disappear) in your Superbowl ad. Not to mention in bed with RIAA, which believe me, is no friend of the artist either. In fact, your technology (including iTunes) is going to disintermediate (read, ream out) the large record companies, which have continued to dun us for 15 bucks or more per disc as unit prices of CDs have dropped through the floor in the last ten years.

The only thing you have to do to be in the front of the NEXT revolution is lose Pepsi and the RIAA. It is a brutal irony to me that you chose the 20th anniversary of the most famous Superbowl ad of all to totally reverse your own image, team up with big brother, and most indefensible of all, participate in the exploitation of underaged alleged "criminals" in a literal public stoning. Shame on you!

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 10:28am | report spam | close Reply |
good

as long as it takes money away from apples bottom line, and/or causes prices to jump for the apple consumer, I'm all for this! Dont care if they win or lose, as long as it affects apples bottom line in a negative way.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 10:29am | report spam | close Reply |
Re:Sadly

Until you admin Macs and PCs, don't make lame comments. Apple quality is WAY above anyone elses and their price EASILY justifies what you get for your money. Smart consumers don't defend ambulance chasers.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 10:31am | report spam | close Reply |
Re:Good for them

Go away troll, don't go away sad, just go away.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 10:42am | report spam | close Reply |
Bullshit

I have the original (5 GB) iPod. It's 2.5 years old and the battery STILL lasts upwards of 7 hours. I don't know what these people are doing to their iPods, but if you take good care of them, they seem to last forever.

babies...

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 10:42am | report spam | close Reply |
re: ripe

Wow, someone who reads The Register and knows how to use copy and paste!

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 10:42am | report spam | close Reply |
ha ha...

The ONLY people that will make out in this are the lawyers... and all those pissed off people will get a $10 coupon for starbucks or something...

Oh, and Apple isn't going to loose out as they will just hike the price of something else to make up for the cost...

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 10:44am | report spam | close Reply |
RIPE

The Apple/Pepsi deal is just RIPE to rot 10-15 teeth!

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 10:44am | report spam | close Reply |
Re: Sadly

Nope. Not a mad Zealot. And don't belive you are right. Sorry. Apple had a really great track record, and a bunch of unfortunate stuff occurred almost all at the same time. That does not make me ignore thier excellent track record.
It's amazing how you people thinking you someone more enlightened than the Mac folks, SUCK IT UP AND IGNORE IT WHEN VIRUS AND WORMS RAVAGE YOUR SYSTEMS. AND YOU HAVE TO BE ALWAYS PATCHING YOUR SYSTEMS ON A REGULAR BASIS. What you are saying me is you prefer consistently bad, because at least you know what to expect.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 10:45am | report spam | close Reply |
Dead Battery

My Honda's battery died on me this morning. Anyone wanna join me in a class action lawsuit against Honda? Then never said anything about the battery dying when I bought it.

re: Sadly

When you have to post the phrase "Say anything you like, deep down you know I am right." That normally means you're wrong! and guess what... you are! =)

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 10:47am | report spam | close Reply |
Maybe people are problem?

Some people just don't take care of things. It's as simple as that. I work in IT and am appalled at how some people treat their equipment. I bet no one read the instructions that came with their iPod. Or bothered to follow the charging instructions. I have a 2nd Gen touchwheel 10gig that still plays for at least 8hrs per charge.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 10:49am | report spam | close Reply |
what a crock

"alleging misrepresentations by the company of its iPod digital musical player's battery life."

I can't seem to find that page on apple's website saying the batteries will last for 8 days with no recharge? hmm... they must have taken it down after the lawsuit was served.

*whispering*

what?....

HOURS? it's 8 HOURS? oh... c***.. I better call my lawyer.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 10:56am | report spam | close Reply |
get-over-it

What ever happened to personal accountability? In today�s society, everyone else is to blame, heavens forbid we take some responsibility for our own actions, and admit we screwed up. This is just the same, only out of control: people looking for others to blame to solve their problems. Apple has gone out of their way to provide the best products on the market. If you don�t think so, then try the user interface on some cheaper similar products. Look at the average life of an Apple product verse competitors. And plug-and-play, my God�if you can�t get your Apple computer and Apple software to work together, perfectly out of the box, then sorry, but you are just plain stupid. A 5 year old can do it for cryin� out loud.

I've owned Apple product for 15 years now. Replaced Logic boards, hard drives, monitors, RAM, floppies, CD's, modems, airport cards, keyboards, mice, etc. mostly under warranty. More importantly, I have been a consumer for 25 years now. When my car breaks down from use, or my microwave goes kablooey, or even when my TV speakers go out while under manufacturer warranty, do I scream bloody murder? No. Things break, get worn out, and die even.

If you think that for one moment that failure rates are not calculated into manufacturer costs, then...well I have no words to describe you. In my family alone there are 5 portable music players, two are iPods. Never a problem with the iPods, yet, both out of warranty. 1 of the Rio's is working great too, 18 months old. The other two have been replaced by the store within 2 weeks, and now are working fine, about 6 months old each.

One final point, every American citizen needs to file a class action lawsuit against every major automotive manufacturer out there because of the "promise" of miles per gallon that are posted on the sticker at purchase. I have never gotten the city listing, occasionally I get the highway, but come on, and they are in cahoots with oil companies, talk about scam and fraud. The amount of money I have had to spend on extra gas that shouldn�t have been needed, and the hours I have spent at the pump instead of with my family and kids, and the emotional trauma, pain and suffering that goes along with it should easily set me up for life, any jury can easily see that.

So for each and every one of you out there who will succumb to the hype, and jump on the bandwagon to prove Apple wrong, go frog your dolphin, buy a dell, whatever, just stop whining.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 11:03am | report spam | close Reply |
maybe

Maybe some people bought iPods which had defective batteries that died within the warranty period, and Apple refused to replace them. If that is the case, then the lawsuits are probably justified. I've had a laptop battery which quit holding a charge after about 4 months, and IBM replaced it under warranty, as they should.

If the people are suing Apple over a 2yr old, out of warranty iPod's battery, then that is certainly not justified.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 11:13am | report spam | close Reply |
re: Maybe

Maybe some people bought iPods which had defective batteries that died within the warranty period, and Apple refused to replace them. If that is the case, then the lawsuits are probably justified.

As long as we're making s*** up, maybe Apple took socks filled with iPods and went out beating customers senseless. If that is the case, then lawsuits are probably justified.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 11:16am | report spam | close Reply |
External battery solution

exists from Belkin, and has since May 2003. With the money they pay on the lawsuit, they could have saved their money towards buying hundreds if not thousands of those Belkin adapters. What a waste of money.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 11:30am | report spam | close Reply |
Lawsuits by competition?

I know that this may seem far fetched but could it be that iPod competitors are backing these lawsuits to generate a lot of free negative PR for a product they cannot seem to fairly compete with? Just a thought...

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 11:43am | report spam | close Reply |
Pepsi

Pepsi won't rot a nail - that's a myth. In fact, even a tooth won't rot like that. True, sugar causes plaque, but the phosphoric acid in cola cannot dissolve metal or tooth enamel.

Don't you people watch Mythbusters on the Discover Channel?!?!?!

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 11:45am | report spam | close Reply |
Rename this site

to MacZealots, please!

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 12:00pm | report spam | close Reply |
Battery = Consumable

OK here is the info on this ....

Apple has a 1 year warranty on ipods.....

The battery only has 6 months ....

Apple has a 1 year warrany on laptops....

The battery only has 6 months ....

If you extend the warranty on either one with the 3 year warranty ....

The battery only ahs 6 months ....

Every device that has a battery that basically is rechargeable ( without battery memory ) has a warranty of 6 months... Cell phones are the worst ....

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 12:02pm | report spam | close Reply |
defendant, not defendent

!!

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 12:10pm | report spam | close Reply |
Really.

All you apple appolgists really need to shut the h*** up for once.

Apple's perceived quality is (generally speaking) better then other PC companies solely because they make the hardware that goes with the software. While the average PC company has to scramble to make thousands of devices work with their machines, apple doesn't have that problem. They either support only their own stuff, or they support the little amount of hardware that's available for macs.

But just because the numbers are in apple's favor does not mean they have good QC. How quickly we forget the iTunes update that trashed people's hard drives? Or the first version of 10.2.6? Or even the Jaguar update that disabled people's internet connections? All of these were massive, MASSIVE problems. All of which apple pretended never happened. I never saw one press release that said "we screwed up" or offered customers any kind of compensation for all the problems that occured.

Indeed, Apple at first denyed the iPod claims completely- only offering a reasonably priced battery replacement program AFTER the first lawsuits were dropped on them. This tells me that apple never even considered doing things right by their customers- all they care about is how much money they will lose in the lawsuit.

Piss on apple. If they had admitted the problem immediately and taken steps to make things right, they wouldn't be in this mess. I think half the reason the lawsuits go on is because mac users are sick and tired of this attitude from apple that everything is happy happy and s**** you customers who are having problems WE created.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 12:11pm | report spam | close Reply |
Re: Battery = Consumable

Apple warranties laptop batteries for the entire 1 year limited warranty that comes standard with the unit. Where are you making up this six months c***?

Even if you buy AppleCare for your PowerBook like I did, the battery is no longer replaced for free after the first year. It is the only "consumable" part in the PowerBooks or iBooks.

Apple's AppleCare website even says that consumable items, such as batteries, are not covered under the extended AppleCare warranty beyond the initial 1 year.

And yes, I read the instructions when I got my first generation iPod a month after they came out. I was patient enough to let it charge for the full 3 hours they recommended before turning it on... and now I'm still getting about 6-7 hours of life. Keep in mind that I keep this poor iPod music warrior in my car throughout the winter and summer months in New England. The thing just works. Quit yer bitchin'

I hope Apple doesn't pay out a cent to these whiners and that the lawyers get zero for this nonsense.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 12:12pm | report spam | close Reply |
Re: Rename this site...

I'm getting really tired of idiots that shout "MacZealot!" every time someone defends Apple. We have heard of these suits and they are frivolous no matter who the defendant is.

Someone is suing ABC (or whoever showed the super bowl) for having to see Janet Jackson's breast. I think that suit is frivolous and unjustified. Does that make me an ABC-Zealot?!?

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 12:13pm | report spam | close Reply |
We need tort reform.

Apple will probably settle these stupid lawsuits out of court because it will cost Apple so much more time and money to go through the whole court process.

Thus sleazy lawyers get rewarded for being annoying in order for the company to minimalize their loss.

We need to change things so that if a lawyer files a lawsuit against a company and the company wins, then the lawyer should have to pay for ALL court costs including the company's lawyer fees.

No lawyer would ever file such a frivilous lawsuit again.

If that were the case then Apple could go through the process and go to court and the judge would throw out the case and Apple would not lose anything.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 12:26pm | report spam | close Reply |
RIPE.

these claims are just RIPE to raise my blood pressure 10-15 percent.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 12:26pm | report spam | close Reply |
Re: Really.

Press releases are for announcing new things. Not for admitting fault.

Apple won't acknowledge a problem until a fix is found. Same for most other companies, including Dell, Gateway, Honda, etc. A fix can be a true hardware fix, or a recall, or a discount on future purchases, or any number of things.

Apple never "denied" any claim made by anyone. I'd love to hear from the guy who called Apple with a dead iPod battery only to be told by the tech on the line that he didn't have that problem at all and was imagining things. That guy doesn't exist. The only thing the tech might tell you is that he doesn't know what the problem is, how to fix it or what to do. Any other company would do the same damn thing.

It seems people here expect Apple to go WAY beyond the normal business practice and say, "Hey, we screwed up, and on top of that, we completely dismissed the problematic hardware and you're just out of luck!" No company in their right mind would do that. They research the problem, find a fix if one exists and rectify the situation. Just because your iPod died in 6 months as opposed to a year doesn't mean you deserve a new iPod AND an apology. How many times do you write a memo to your entire company and the general public apologizing for a missed deadline?

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 12:40pm | report spam | close Reply |
My 1G iPod works great

I've had a 1G iPod for almost 2 years and it works great. Battery life is 5-6 hours, but I jump around alot (get bored with same group over and over).

I don't remember EVER seeing a statement on battery life in any documentation from Apple. Battery's die. It sux but what can you do. I like the $99 battery replacement, but you can do better on the web.

On Apple and Pepsi: get a life. I don't see the big deal. It's a promotion to make money for Apple and Pepsi. Hello! Apple's a company that in it to make money. You aren't forced to use the ITMS or buy music. You can still buy CDS. That said: RIAA sux!

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 12:43pm | report spam | close Reply |
I Predict

a settlement of...

People who bough I pods: $20 off your next iPOD
Lawyers: $20 million

Not to fair for the lawyers, maybe they should get $30 million

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 12:48pm | report spam | close Reply |
That's the problem

Apple is not just any other company.

I find it especially hard when other mac users justify apple's practices by saying they are "just like any other company". That's exactly why people are so upset. Apple is supposed to be BETTER then "just any other company". Unique, different, special. A company that cares about it's customers, instead of just money. That's half the reason why mac users are such "zelots". In a world of huge corporations trying to enslave users into endless profits, apple is an oasis.

When that feeling that apple is special evaporates, apple loses their one major competitive advantage. What's the point of paying top dollar for a computer from "just another company" when I can go down the block and buy a $500 gateway?

Apple pushes their "think different" with their marketing, but in the same vain they do things like this. Someone once told me to look at someone not by what they say but by what they do.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 01:29pm | report spam | close Reply |
Uhm excuse me

First of all, set your ipods to a playlist with same bit rate, select "repeat" and turn off all features i.e eq, alarm, shuffle etc and have it FULLY charged, then start and lock it and leave it sit there.

You will get 8 easy hours. on two tests I got 8:35 hours.
So! try it then b**** about s***.
If you take a cross section of "the bitchers" you will find they probably didn't do the right initial charge and fiddle with the scroller to no end leaving the display light on.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 02:00pm | report spam | close Reply |
Re: Really

Stupid is as stupid does:

"...they support the little amount of hardware that's available for macs."
Apple makes sure that hundreds of cameras, video cards, audio recording equipment, video editing equipment, all works flawlessly with their operating systems. And the stuff works...unlike the myriad of PCs that I've had to beat on, hack, pray, call tech support, just to get a freakin camera working.

"All of which apple pretended never happened."
Um...I remember this differently. Apple actually acknowledged the problems and corrected them. Nice troll though.

"all they care about is how much money they will lose in the lawsuit."
Ok...you are right, they are a FOR PROFIT business...next rant.

"Piss on apple."
You need some serious couseling to get over all of this anger.

"I think half the reason the lawsuits go on is because mac users are sick and tired of this attitude from apple that everything is happy happy and s**** you customers who are having problems WE created."
Thinking and knowing are two different things. I think the reason that you are in here is because you are being paid by Microsoft and Michael Dell to stir up the seeds of discontent that is EVERYWHERE in the WINTEL world. Let me take off my tinfoil hat for a moment and say, "Piss off troll"

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 02:02pm | report spam | close Reply |
re: Uhm excuse me

Your response is just as inane as the blind mac-bashers. The fact is that for many people it is NOT true that they get 8 hours using the Apple test. I know of two ipods that do not come close to 8 hours using any lame test - even the same short song on endless repeat. BTW, Apple's tests are a such a bogus way to test battery life of a HARD DRIVE based unit - play out of RAM ONLY until the battery dies. Right... fair test.

I say this as a big-time Apple supporter - I have an original iMac, an iBook, and now a G5 Power Mac. But tell me how turning a blind eye to Apple's real weaknesses will in anyway help them in the long term? There are only so many people that will be buying their stuff if the QC contintues to slide the way it seems to be recently.

(My ibook had the logic board problem and my G5 has problems booting and coming out of sleep about 25% of the time, my good friend has experienced the same logic board problem on his ibook, and he is on his 3rd ipod (1st generation), so i'm talking from personal experience when I say they are having QC issues. They may still make the best machines, but they are slipping in some areas...)

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 04:52pm | report spam | close Reply |
RIPE

...the idiots wasting their time discussing this are just RIPE to get at least 10-15 minutes of an actual life.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 05:58pm | report spam | close Reply |
Stupid Zealots, you all

"Does that make me an ABC-Zealot?!? "

Yes

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 06:00pm | report spam | close Reply |
No proof of ANYTHING!

Just as every single poster on this site, including myself, are anonymous all anonymous posts are suspect. Nobody knows if there's a problem with iPod batteries. Just because some anonymous bozo claims his battery died after 18 months doesn't make it so.

But, if you take a look at the iPod manual (I got a 10G for Christmas) it clearly says the "battery was designed to last the life of the iPod." That alone would be enough for some lawyer to file a lawsuit.

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 06:05pm | report spam | close Reply |
life of the iPod

The battery lasts the life of the iPod by definition. When the battery dies, so does the iPod. It's like saying your heart is designed to last as long as you live, and then you die of a heart attack.

I don't think even a lawyer can get 'em on something that is tautologically true. ;)

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 07:01pm | report spam | close Reply |
iPod battery life

I have an approximately 8 month old, 30 Gig iPod. It's a wonderful device, no doubt, but for months now I've gotten little more than 4-5 hours/charge, with significant battery drain when the unit is off. It did perform better than this when it was new - so the battery complaints, at least by my personal experience, are based upon empirical data.
I'd like a new battery now, free. Won't hold my breath....

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 07:22pm | report spam | close Reply |
Re: Really

"I never saw one press release that said 'we screwed up' or offered customers any kind of compensation for all the problems that occured."

We are talking HARDWARE here, not SOFTWARE which you give examples of. But as long as you bring up software bugs, Apple should apologize for the releases you mention right after Microsoft apologizes for releasing software that makes it possible for 15-year olds to create virus and worms that cause BILLIONS OF DOLLARS to damage to the world economy.

As for Apple's hardware quality...after owning 4 Macs over the past 15 years, the oldest still in regular use is a decade old Quadra 630. And I've NEVER had a Mac hard drive, motherboard, memory, port, connector, switch, or video card fail. (Here at work with our Dell laptops, it's not IF the hard drive will fail, it's WHEN.) As for Apple's current hardware quality? Well, I can't really speak to that because I still use my 7-year old Beige G3; which happily cranks away under heavier workloads that I'd ever risk subjecting a Wintel machine...even a new one!

MacNN.com Reader
Fresh-Faced Recruit

Joined: Jul 2001

0

02/10, 11:18pm | report spam | close Reply |
iPods and iPuds

I do think Apple screwd the proverbial pooch with the iPod battery fiasco, SNAFU and FUBAR. Apple techs and support reps would tell people to get a new iPod when their battery died. I am tempted to use crude language... I know this is looked down upon, yet what Apple did was much worse. I think Apple should be forced to only charge $50 for a top quality battery replacement.

People love the iPod because of the way it works. This is why people love Macs. I've never loved Apple, but I've often loved working with some of their products.

Forget about the billions of $$$ pencil necked 13 year old geeks have caused the economy - its all Microsoft's fault. Think how they got that $40billion in cash - it was not by quality. I really could care less about the economic damage - Microsoft makes me run around like a herd animal patching their stupid OS like a monkey swinging from a tree - but I'm sure swinging from a tree would be fun. Microsoft is no fun at all. They put force their OS on uninteresting underperforming and problem prone beige boxes that nobody cares about.

I have seen Mac user boast that they never backup their systems. I've seen web designers and developers never backup their systems - until they lose something really important. EVERY HARD DRIVE WILL FAIL. I do have a Mac II running as an FTP Server (200MB boot/1GB external data partition) but the drive will fail at some point. Even non moving parts eventually fail - hopefully at that point the system is 3 years past its 'life cycle'. Sometimes the trailing edge is the best. Leading edge is often the bleeding edge...

Show More Comments

Login Here

toggle

Network Headlines

05/22	Leaked next-gen iPod touch part hints...
05/22	Hulu Plus updates with iPad Retina...
05/22	TiVo Stream to push TV to iPhones,...
05/22	With iPad included, Apple leads mobile...
05/22	Next iPhone may have 3.95-inch display...

Show All

05/22	Leaked next-gen iPod touch part hints...
05/22	TiVo Stream to push TV to iPhones,...
05/22	With iPad included, Apple leads mobile...
05/22	Next iPhone may have 3.95-inch display...
05/22	Evizone delivers a unique take on business...

Show All

05/22	Leaked next-gen iPod touch part hints...
05/22	Hulu Plus updates with iPad Retina...
05/22	TiVo Stream to push TV to iPhones,...
05/22	Hands on: TouchType case for iPad,...
05/22	Public figures pay tribute to Jobs...

Show All

03/02	Save $330 on refurb. 15.4-inch, 2.4GHz...
03/01	Pre-owned 8GB iPod touch 2G, drops...
02/29	$150 off Nikon Coolpix S80 Compact...
02/28	Plantronics BackBeat 903 Bluetooth...
02/27	Refurb. Seagate 1.5TB GoFlex Portable...

Show All

toggle

WSJ: Apple is a defendent in five iPod lawsuits

updated 09:20 am EST, Tue February 10, 2004

Users sue Apple over iPod

Related Articles

Recent Articles

breach of warranty?

RIPE

true

Good for them

Re:Good for them

Sadly

quick

batteries die

Pure bullshit

No Case

replaceable batteries

sorry state of affairs

ripe

good

Re:Sadly

Re:Good for them

Bullshit

re: ripe

ha ha...

RIPE

Re: Sadly

Dead Battery

Maybe people are problem?

what a crock

get-over-it

maybe

re: Maybe

External battery solution

Lawsuits by competition?

Pepsi

Rename this site

Battery = Consumable

defendant, not defendent

Really.

Re: Battery = Consumable

Re: Rename this site...

We need tort reform.

RIPE.

Re: Really.

My 1G iPod works great

I Predict

That's the problem

Uhm excuse me

Re: Really

re: Uhm excuse me

RIPE

Stupid Zealots, you all

No proof of ANYTHING!

life of the iPod

iPod battery life

Re: Really

iPods and iPuds

Login Here

Register for our weekly email newsletter:

Connect tools:

Subscribe

to our RSS

Follow us

on Twitter

10 Most Read

10 Most Discussed

MacNN Marketplace