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Apple offers to fix some iBooks with display problems

updated 09:10 am EST, Thu January 29, 2004

iBook Repair Extension

Apple has posted details of the , which covers repair or replacement of the logic board in specific iBook models manufactured between May 2002 and April 2003 that are experiencing specific component failures affecting built-in and attached external displays. The new program begins on January 28, 2004 and covers affected iBooks for three years after the first retail sale of the unit and is available for iBooks with serial numbers in the following range(s): UV220XXXXXX to UV318XXXXXX. Apple will also reimburse customers who have paid for repairs on these iBooks. [first published 1/28]




by MacNN Staff

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Comments

  1. MacNN.com Reader

    Joined: Dec 1969

    0

    Ha!

    Who says those lawsuits don't work. I hope they continue to sue them so they can get $25 out of Apple as well!!!

  1. MacNN.com Reader

    Joined: Dec 1969

    0

    nice

    she took her sweet time, but finally made the right decision.
    nice.

    good move.

  1. MacNN.com Reader

    Joined: Dec 1969

    0

    Thank you apple.

    This has probably been in the pipeline for quite a while: these things take quite a bit of time to set up. The proactive contacting of people with prior repairs is A+ service.

  1. MacNN.com Reader

    Joined: Dec 1969

    0

    blows!

    My iBook bought in May/June 2003 isn't covered!! This just sucks! Sure, I haven't had any problems, but that ain't the point!

    That's it, I'm ripping the guts out of my iBook and sticking in a Centrino motherboard. I really wanted a Windows XP laptop anyway....

  1. MacNN.com Reader

    Joined: Dec 1969

    0

    Great!

    Just checked my iBook. It falls within the range. Looking forward to years of trouble with this thing.....

  1. MacNN.com Reader

    Joined: Dec 1969

    0

    2001 iBooks not covered

    2001 and early 2002 iBooks which have the same case are not covered, despite the fact they also suffer the same issues.

  1. MacNN.com Reader

    Joined: Dec 1969

    0

    Keep the suit going!

    Keep the class action suit going! This "program" is only Apple's way of trying to avoid the suit. But it doesn't cover many affected iBooks and only covers the selected ones for 3 years from date of purchase. An iBook should work longer than 3 years if it didn't have a faulty logic board. My dual-USB iBook from May 2001 isn't covered (SN is UV119 as opposed to UV120)! I have also experienced these issues! I have had to have my iBook's logic board replaced TWICE! Luckily, I have AppleCare, but Apple still released a faulty product!

  1. MacNN.com Reader

    Joined: Dec 1969

    0

    where is my lawyer?

    I have a Dell that died 14 months after I bought it. They had only given me a one year warranty. Dell did absolutely nothing about it. Since then I have talked to a lot of other people with Dells that had died in less than 2 years after they had bought them.

    Why can't I find a lawyer who is willing to initiate a class action lawsuit against Dell??

  1. MacNN.com Reader

    Joined: Dec 1969

    0

    If you dont like it...

    then go buy a Dell.

  1. MacNN.com Reader

    Joined: Dec 1969

    0

    useful comment

    1. apple finally did the right thing and did it well ( read the print losers, they said manufactured not bought, so chances are you are covered, just look at the serial #)

    2. This was late and they should of done it along time ago, you cant say they did it because they were being sued, but chances are it was the catalyst.

    3. Apple is not the only culprit, other PC companies do it all the time, apple is just as guilty, but they just got caught. Its no tlike they did it intentionally, but still, no company is honorable.

    4. Bottom line, they still are the best, best OS, best design, ok CPU's, WICKED APPS.

    DONE AND DONE

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