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http://www.macnn.com/articles/04/01/09/macs.have.less.roi/

Apple uses itself as example of Mac ROI in enterprise

updated 02:40 pm EST, Fri January 9, 2004

 

Macs have less ROI


Noting that it has only has a fraction of the IT help per employee as other corporations, Apple yesterday revealed that about 75 percent of its online Internet services, including the iTunes Music Store, is , including the XServe and the Xserve RAID ("with a few Sun boxes mixed in"). According to CNET News.com, Apple said it hopes to have more than half of its data on Xserve RAIDs by the end of the fiscal year (supplemend with EMC and IBM storage). Apple said it used MS Office on the desktop as well as PeopleSoft 8 for customer relationship management and runs software from i2 for forecasting.


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  1. MacNN.com Reader

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    01/09, 03:01pm | report spam | Reply |

    27 at the help desk.

    No wonder MS centric IT groups want to switch over to the PC.

  1. MacNN.com Reader

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    01/09, 03:22pm | report spam | Reply |

    Akamai?

    Does this take into account their files hosted at akamai?

  1. MacNN.com Reader

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    01/09, 03:24pm | report spam | Reply |

    MS Centric

    No s***, it's called job security by overweight, sugar guzzling freaks that count on MS Servers failing at the slightest sneeze by any user. If they were to use Apple hardware they would be keeping the Maytag rapairman busy.

  1. MacNN.com Reader

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    01/09, 06:52pm | report spam | Reply |

    27 ?!?!?!?!

    Imagine running a buissnes like Apple with only 27 IT persons...just WOW.

  1. MacNN.com Reader

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    01/10, 12:41am | report spam | Reply |

    RE: akamai

    -Does this take into account their files hosted at akamai?

    No, because Akamai is not a hosting company for Apple but a content distribution network... advanced internet stuff.

    Chas

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    01/10, 01:39am | report spam | Reply |

    Helpdesk?

    OK, 27 on the helpdesk. How about the whole company? Id love to see a breakdown of the Apple IT staff in terms of positions and duties. It would be a great example of the low cost of Macs.

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    01/10, 06:10am | report spam | Reply |

    Macrocosm to Microcosm

    It's true on the anecdotal level, too. The Smithsonian's CIO has a new policy, forcing Mac users to apply in triplicate to justify buying a new Mac; an attempt to force Win2K on us. We had eight Macs. I asked our local level IT guru if zero trouble tickets in four years was enough of a justification. She said, "Yes." :)

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    01/10, 08:42am | report spam | Reply |

    SAP

    Don't forget they use SAP as well. People Soft thing is interesting. Maybe that is why Ellison left the board. Apple didn't buy into Oracles CRM. I would like to see if Orcle 10 ever seeing production on X (9i is still beta and doesn't work on 10.3)

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    01/11, 09:36pm | report spam | Reply |

    EMC Storage?

    I work for EMC and no apple product is qualified for use with our storage. They can't have Xserves connected to them, only Sun.

  1. MacNN.com Reader

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    01/11, 09:47pm | report spam | Reply |

    EMC & Apple

    Given that Mac OS X is Unix, and Solaris is Unix, then presumably, "qualified" or not, it isn't outside the realm of possibility that there could be machines running OS X using EMC storage. Also, OS X isn't the only operating system that can be run on XServes.

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