tech industry
01/02/2004, 2:10am, EST
Friday, January 2nd
Lawsuits threatened over iPod, iBook quality
Several readers note that Reuters (republished by CNN and The Boston Globe) has published an "inaccurate" article on the recent iPod and iBook quality problems: "First, it knocks Apple's market share down to 2%. It goes on full of slanted hooey, and wraps up with stating that Apple's $99 iPod battery replacement was offered only after the ipodsdirtysecret.com web site came out, which is flagrantly untrue. The article makes no mention of the other battery replacement options that have always been available, or of the fact that ipodsdirtysecret.com now features a statement that Apple's warranty and replacement services are fair."
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Apple apologists need to get a grip. Apple is being sued over this ipod issue (several sites are reporting a lawyer has already been obtained). On the heals of this is the monster problem Apple has on it's hands about the ibook issues (logic boards and screens), which techical information both on Macintouch and Macfixit state there are "serious" design flaws, contributing directly to the failure.
Apple quality issue over the last few years is suspect, 15" Powerbook "white spots", ibooks, going all the way back to the 5300/190's, the Duo's, etc. And if you want "lies", the G3/OSX compatibility promise was (don't even try), a flat lie. Apple had to get sued just to admit it.
Yet these apologists would rather strain out a knat and swallow a camel that accept that anyone should dare "Speakest Blasphemy Against the Deity!!"
Get over it - Apple had better get it's act together on this. They have problems with their products, and denying it, ain't fixing it.
" Yah and they also responded WAY before they got the bad press from anyone. but being that you obviously did no research, you didnt know that. none of the sites that were bringing this issues about were saying anything about how apple already was on top of it. if they would have said apple wa son top of things already then they wouldnthave a nice little bashing story now would they. the G3 settlement was the only true bad press apple deserved, because they werent on top of that. and no one is an apologist here, but we aint gunna let someone bash on something if they are wrong.
The iPod battery replace program was started months before ipodsdirtlylittlesecret and bad press ever started.
Ignorance is bliss for some people. At least know your facts before spouting off.
And this would explain why Apple's quality level has been ranked higher than any other PC manufacturer for the last two years???
Please please please, get a clue.
What I find amazing is that no article are ever published about PC issues. Dell, Gateway, HP, etc;, all have made computers and products that weren't up to par - yet the media isn't about to jump on them.
If anything, it's a compliment. Since Apple's products have great quality, if anything does even go wrong... the world comes to an end. If your PC breaks, it's just typical PC life.