12/17/2003, 5:00pm, EST
Wednesday, December 17th
Symantec details forthcoming Panther updates
Replacement CDs can be requested through Symantec's customer support and will be available inside the Norton SystemWorks 3.0 for Macintosh and Norton Utilities 8.0 for Macintosh packages on retail store shelves for Norton SystemWorks 3.0 for Macintosh and Norton Utilities 9.0 for Macintosh by mid-February 2004. Consumers who use Apple hardware purchased before June 22, 2003 do not need replacement CDs. The current Norton SystemWorks for Macintosh and Norton Utilities for Macintosh CDs will boot these machines regardless of the operating system that they are running.
Panther compatibility updated for Norton Personal Firewall 3.0 for Macintosh and Norton Internet Security 3.0 for Macintosh will be available at the end of January 2004. These updates will also be delivered to current users through Symantec's LiveUpdate at no cost. Users of these products will not need a new CD.
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Don't these people ever read the friggin news? You're supposed to work on support for the new OS X update BEFORE it's released, not after. So your customers are not left for months and months without support. Assholes...
Uh, there are these things called developer releases, where developers get advanced access to operating systems so they can begin development of their applications to run on those operating systems. For example, Microsoft had a prototype Mac or two in 1982 (yes, 1982!) so they could begin work on Mac applications.
So yes, Symantec is definitely remiss in taking so damn long to update their software.
At least, I could use NUM on all of my Macs with excellent results under OS X starting with 10.0. Just don't install it. In fact, just run Techtools, NUM and Disk Warrior from a CD or other volume. I have never experienced data loss with any of them after using them for years. Some people claim that one, or all of these disk repair programs destroyed data, their hard drives AND their marriages for Pete sakes. Get real.
Thanks for nothing...
Release on new software is one thing (they had Drive 10 already). But NUM was already shipping. All they theoretically had to do was test it with v10.3. 10.3 was being developed for a year. They couldn't do a little pre-release testing to get up to speed so they could release an update, oh, I don't know, sometime close to when 10.3 was released???
And NUM and really everything Symantec sells has a history of breaking on EVERY OS update that comes along. I mean, would it be possible to write a piece of software that doesn't cause glitches or issues when the OS gets upgraded? They've even had issues on minor updates. Its ridiculous, and the fact that people still buy their software just shows how gullible or stupid people are.