updated 09:55 pm EST, Mon December 1, 2003
Store trouble under control
Apple has admitted that its European Apple Store experienced "" this year following the implementation of a new logistics system, reports MacWorld UK. Apple Europe admits that at one time 39 per cent of its online customers experienced delivery delays. Despite this, Apple Store Europe director Francois Duquesne insists that "the crisis is now under control", adding: "We have fixed the broken parts, and have the capacity to respond. Now we only have problems with 10-15 per cent of orders. I predict that in two weeks we will see a resolution of these issues."